Privacy Policy

1. Who we are

Webforge Digital UK ("we", "us", "our") is a website development and AI automation studio based in Liverpool, United Kingdom. This policy explains what personal data we collect when you visit our website or get in touch with us, why we collect it, and what rights you have over it.

2. Information we collect

We collect information in two ways:

• Information you give us directly — for example your name, email address, phone number and project details, when you email or call us to enquire about a project.
• Information collected automatically — basic technical data such as your browser type, device, approximate location and pages visited, gathered through standard web server logs and analytics tools.

3. How we use your information

We use the information we collect to:

• Respond to enquiries and provide quotes for our services;
• Deliver, manage and support any project you commission from us;
• Send you invoices and process payments;
• Understand how our website is used so we can improve it;
• Meet our legal and accounting obligations.

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases: performance of a contract (when delivering a project you've commissioned), legitimate interests (responding to enquiries and improving our services), and consent (where you've opted in to marketing communications, which you may withdraw at any time).

5. Cookies & analytics

Our website may use essential cookies required for the site to function, along with privacy-respecting analytics to understand aggregate visitor trends. We do not use invasive tracking or sell browsing data to third parties.

6. Sharing your information

We do not sell your personal data. We may share limited information with trusted third parties who help us run our business — for example hosting providers, payment processors and email services — and only to the extent needed to provide our services. These providers are only permitted to use your data for the purposes we specify.

7. Data retention

We keep enquiry and project-related information for as long as needed to deliver our services, maintain accounting records, and meet legal obligations — typically no longer than seven years after a project concludes, unless a longer period is required by law.

8. Your rights

Under UK GDPR, you have the right to request access to, correction of, or deletion of your personal data, to restrict or object to certain processing, and to request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below.

9. Data security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page will always reflect the most recent revision.

12. Contact us

If you have any questions about this policy or how we handle your data, contact us at webforgedigitaluk@protonmail.com or 07761 362725.